Shipping policy

 

Shipping Information

At SteerGuard™, we aim to deliver your order as quickly and reliably as possible.

Please review the shipping details below before placing your order.

📦 Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders are not shipped or delivered on weekends or holidays

  • During high-demand periods, processing times may be slightly extended

Once your order is processed, you will receive a shipping confirmation email with tracking details.

🚛 Shipping Times

United States Orders

  • Estimated delivery time: 6–10 business days

  • Shipping time may vary depending on location, carrier, and external factors

Please note: Delivery times are estimates, not guarantees.

🌍 Shipping Coverage

We currently ship to:

  • United States

If you are ordering from outside the United States, shipping availability may vary.

📍 Tracking Information

  • A tracking number will be provided once your order ships

  • Tracking updates may take 24–48 hours to appear after shipment

If tracking information appears delayed or inactive, please allow additional time before contacting support.

⚠️ Delays & Exceptions

SteerGuard™ is not responsible for delays caused by:

  • Carrier issues

  • Customs inspections

  • Weather conditions

  • Incorrect or incomplete shipping addresses

  • Other circumstances beyond our control

🏠 Incorrect Address Policy

Please ensure that your shipping address is accurate and complete at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer

  • Orders returned due to address errors may require additional shipping fees to reship

📦 Lost or Missing Packages

If your order is marked as delivered but not received:

  1. Check with neighbors or building management

  2. Contact the carrier directly using your tracking number

  3. If the issue remains unresolved, contact us at support@steerguard.co

We’ll do our best to assist, but SteerGuard™ is not liable for packages marked as delivered by the carrier.

💰 Shipping Costs

  • Shipping costs (if applicable) are calculated at checkout

  • Promotional free shipping may be offered for a limited time

📩 Contact Us

If you have questions about shipping or delivery, please contact us:

📧 Email: support@steerguard.co
🕒 Support Hours: Monday–Friday, 9am–5pm (EST)