Refund policy

 

90-Day Risk-Free Guarantee

At SteerGuard™, we believe protecting your vehicle should come with zero pressure and total confidence.

That’s why every SteerGuard™ order is backed by our 90-Day Money-Back Guarantee.

If for any reason you’re not satisfied, you may return your order within 90 days of delivery for a full refund.

No stress. No hassle.

✅ Eligibility for Returns

To qualify for a return:

  • The return request must be submitted within 90 days of delivery

  • The product must be returned in reasonable condition

  • Proof of purchase (order number or confirmation email) is required

We encourage customers to use SteerGuard™ in real-life conditions — parked outside, overnight, and in daily routines.
This guarantee is designed for real use, not just inspection.

🔄 How to Start a Return

  1. Contact our support team at support@steerguard.co

  2. Include your order number and reason for return

  3. You’ll receive return instructions within 24 business hours

Please do not send items back without contacting us first.

💳 Refund Processing

  • Once the return is received and inspected, your refund will be processed

  • Refunds are issued to the original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank or card provider

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective

  • Original shipping fees (if applicable) are non-refundable

🛠️ Damaged or Defective Items

If your SteerGuard™ arrives damaged or defective:

  • Contact us within 7 days of delivery

  • Include clear photos or a short video of the issue

We’ll replace the item or issue a full refund — no questions asked.

⚠️ Non-Returnable Situations

We reserve the right to refuse returns for:

  • Requests made after 90 days

  • Products damaged due to misuse or intentional damage

  • Returns without proof of purchase

🛡️ Our Promise

SteerGuard™ is designed to prevent theft before it happens — not just alert you after the fact.

We stand behind the strength, quality, and reliability of every lock we sell.

If it doesn’t give you peace of mind, you don’t keep it.

📩 Contact Us
Email: support@steerguard.co
Support Hours: Monday–Friday, 9am–5pm (EST)